FAQs

Bathroom Wall Panels, also known as Wet Wall Panels, present a budget-friendly substitute for traditional tiles. Unlike tiles, these panels eliminate the necessity for grouting, resulting in minimal maintenance. Their non-porous nature ensures hygiene and mold resistance. These versatile panels can be crafted from various materials such as High Impact PVC, Acrylic, or Plywood.

At Wet Wall Panels, we exclusively offer quality High Impact PVC wet wall panels. Our panels are not only 100% waterproof but also boast a Class 1 Fire rating, making them suitable for use in both commercial and domestic settings. Invest in quality and durability with our range of panels for a stylish and hassle-free alternative to traditional tiling.

Wet wall panels offer a compelling alternative to tiles for several reasons. Firstly, they eliminate the need for grouting, reducing maintenance efforts. These panels are non-porous, ensuring hygiene and resistance to mold. Crafted from materials like High Impact PVC, Acrylic, or Plywood, they provide versatility and style.

Secondly, High Impact PVC wet wall panels, as offered by Wet Wall Panels, are 100% waterproof and boast a Class 1 Fire rating, making them suitable for both commercial and domestic applications. Choosing wet wall panels over tiles ensures a cost-effective, low-maintenance, and durable solution with added design flexibility.

Yes, wet wall panels are designed to be used in the shower. In fact, they are a popular choice for shower enclosures and bathroom walls due to their waterproof nature. Wet wall panels are constructed to resist water, making them an ideal and practical solution for areas prone to moisture, such as showers. They eliminate the need for grout, reducing the risk of water penetration and mold growth. High Impact PVC wet wall panels, for example, are specifically manufactured to be 100% waterproof, making them a reliable and durable choice for shower applications in both residential and commercial settings.

Our Bathroom Wall Panels can be cut using any fine toothed bladed saw. For an accurate and neat finish use a Tenon Saw, although you can also use a handsaw. If you are cutting curved or detailed areas then a Jigsaw would be the saw of choice and for cutting circular apertures for light fittings, pipes etc. use a Hole Saw.

Yes, in many cases, wet wall panels can be installed over existing tiled walls. This can be a convenient option for renovations, as it eliminates the need to remove existing tiles, which can be time-consuming and labour-intensive. However, it's essential to ensure that the existing tiled surface is in good condition and provides a suitable substrate for the wet wall panels.

Before installation, it's recommended to thoroughly clean and prepare the tiled surface, ensuring it is smooth and free from any loose or damaged tiles. Some wet wall panel products may come with specific installation instructions, and it's crucial to follow these guidelines for a successful and durable installation.

Wet wall panels themselves do not directly address issues related to condensation. However, the materials used for certain types of wet wall panels, such as High Impact PVC, are non-porous and resistant to water, which can contribute to a more moisture-resistant environment. This characteristic may help in reducing the potential for condensation issues compared to more porous materials.

Condensation typically occurs when warm, moist air comes into contact with a cold surface. Adequate ventilation and insulation are essential factors in preventing condensation in bathrooms and other areas prone to moisture. While wet wall panels can contribute to creating a moisture-resistant surface, it's important to consider overall ventilation and insulation strategies in the space to effectively manage condensation.

If condensation is a concern in your environment, it's advisable to address ventilation, insulation, and overall moisture control in addition to choosing moisture-resistant materials like wet wall panels.

Yes, wet wall panels can be used in the kitchen. Wet wall panels are versatile and practical, providing a waterproof and easy-to-clean surface. They are often used in various settings, including kitchens, to create a hygienic and aesthetically pleasing environment.

In the kitchen, wet wall panels can be installed as an alternative to traditional tiles. They are resistant to moisture, making them suitable for areas where splashes, spills, and high humidity are common. This not only adds a functional aspect but also contributes to easier maintenance, as wet wall panels eliminate the need for grout and are generally simple to wipe clean.

When choosing wet wall panels for the kitchen, consider materials like High Impact PVC or Acrylic, which are durable and well-suited for use in areas with frequent exposure to water and moisture. Always follow the manufacturer's guidelines for installation and care to ensure the best performance of the wet wall panels in the kitchen setting.

Care needs to be taken when installing the panels near sources of direct heat such as open hobs and ovens. In this area you should use tiles, a stainless steel panel or Acrylic/Glass splashback.

Using Panel Adhesive and/or Silicone Sealant on the back of the panels to fix to the surface, they join together using a tongue and groove system that provides a seamless finish with tight, almost invisible joins. You can also use the hidden lip on the tongue & groove to screw the panels to the wall.

Straight Edge panels can be joined together using H joint trims.

There are two ways in which you can fit the wall panels to the ceiling. First of all, you can use the hidden lip on the tongue & groove to screw or staple your panels to the upper batons. Or secondly, you can glue them using panel adhesive. Allow the first panel set and then just click and glue the next panel in. Carry on with that routine until complete.

Edging profiles are used to finish off the end edge of a panel, i.e. a three-sided shower wall kit. Also, if the panelling along a bathroom wall ended half way along, the end edge would need finishing off with an edging profile. This profile is designed to fit over either the fixing lip detail or on to square cut board. Check out our wide range of trims.

It is possible to fit wet wall panels yourself, and many homeowners choose to do so as a DIY project. Wet wall panels are designed for relatively straightforward installation, and the process can be simpler compared to traditional tile installation.

Always refer to the specific installation instructions provided by the manufacturer of the wet wall panels you choose, as different products may have slightly different requirements. If you're uncertain or uncomfortable with the installation process, you may want to seek professional assistance to ensure a proper and durable result.

We currently accept all major credit, debit and charge card. These include: Visa, Mastercard, Switch, Delta, Solo, UK Maestro, American Express, and Paypal.

We charge your credit or debit card as soon as the checkout process has been completed. You will receive an Order Confirmation email thereafter.

It is not always possible to confirm why your payment has failed, as the process involves our payment system and your own bank. However, if your payment does fail the first step is to check you have entered all your details correctly, remember these need to match what is written on your bank statement. Alternatively please try another card or contact customer services at mail@wetwallpanels.co.uk for further advice.

Products come and go at Wet Wall Panels. Sadly this does mean some items sell out and will not be re-rdered. However, the majority of our products are re-ordered and may take several weeks to be available to buy before they come back into stock. If we are no longer stocking an item get in touch with our customer services team at mail@wetwallpanels.co.uk as soon as possible and they may just be able to track one or two down for you through the manufacturers.

Yes, you can cancel your order once it has been placed. Please note, however, that delivery charges will apply if the order has already been dispatched. Your refund will only be approved once we receive the items back in their original condition - minus the delivery cost(s) and depending on the Panels you have ordered a 20% restocking fee. If the order hasn't yet been dispatched then we can cancel it without a cost being incurred.

Our Payment system is secure, it is PCI complaint, and PSD2 compliant through our 3D secure checkout.

3D Secure is an additional security layer for online credit and debit card transactions. It adds an authentication step for online payments by redirecting the customer to the card issuer’s domain, then back to the online store's domain to complete payment.

No we don't. We only trade and deliver orders within the UK. If you wish to ship the panels outside of the UK we can certainly deliver it to a UK address - but expect you to check your order within 24 hours of receiving it.

We are not responsible for any damages, late or lost deliveries incurred during delivery by another party. Any liability is between yourself and the third party courier delivering it. Terms & Conditions apply.

We do not deliver to the Republic of Ireland nor Northern Ireland, due to increased charges and paperwork involved following the UK's departure from the European Union.

Please allow up to 7-10 working days for delivery. But we aim to have orders delivered sooner. Orders will arrive between 9am and 6pm Monday through to Friday.

As you may expect, delays may occur at certain times of the year, so we recommend customers use their order tracking codes to stay updated or alternatively email us at mail@wetwallpanels.co.uk or click on 'Live Chat' to enquire about delivery time.

We aim to meet these delivery times but during busy periods (including Sale, Black Friday, Christmas etc.) deliveries may take a little longer. During spells of bad weather, conditions may mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum.

Our delivery agent will leave a calling card and/or leave a voicemail on your contact number to give our store a call, which will allow you to rearrange delivery or permit you pick up from a local access point.

Please note, you may be subjected to another delivery charge if you wish delivery to be tried again.

Yes. Simply add the alternative delivery address when prompted in the checkout process. Alternatively, if you wish to change the delivery address after your order has been placed. Please email us and let us know of the new details. If your order has already been dispatched, we cannot guarantee that we can change the address in mid-transit.

If there are any items missing from your order please contact us immediately so we can track it down for you. You have 24 hours to let us know about the missing item. If you fail to notify us within the time frame, you may be charged for the product again.

If we are collecting your order and returning it back to our warehouse then there is a £19.95 collection fee. This will be deducted from what refund you are due.

If you are returning Multipanel or Fibo products, then there is a 20% re-stocking fee and a £19.95 collection fee. This is non-negotiable as it is a custom order.

Payments will be deducted from what refund you are due.

You can return goods using conventional haulage at your own expense, and should not use Express or Special Transportation services, unless specifically agreed with the company, in writing, prior to the goods being returned. If you cannot arrange for the return of the goods, we can arrange for collection. We will deduct the collection cost of £19.95 from the refunded amount - for the return of Multipanel and Fibo products there are additional charges. Please liaise with our Sales team in regards to the cost of returning the goods. For further details please contact us via email mail@wetwallpanels.co.uk.

If you have received a damaged order or the incorrect order then please contact us within 24 hours of delivery. We will either issue you with a full refund or send replacements as quickly as possible. We will ask for photographic evidence of the damaged/wrong products and in regards to the wrong items being received, we would request the items be returned in their original condition before issuing a refund or replacement. If they arrive back damaged, without prior notification, we may deduct the cost of the damages from your refund.

For more information check out our Returns Policy.

All refunds are made to the original card or payment system used for purchase. To stop potential fraud and to protect all parties involved we cannot make any exceptions to this rule.

Refunds usually take between 3 to 5 working days, but can take up to 10 working days depending on your payment method.